This website is operated by Matro Truck Accessories. Throughout the site, the terms “we”, “us” and “our” refer to Matro Truck Accessories. Matro Truck Accessories offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
There are a few important things to keep in mind when returning a product you purchased online from Apple:
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Matro, either online or at the Matro Showroom, can be returned to us. Matro products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
- Please ensure that the item you're returning is repackaged with all the corresponding accesories and documentation that were included when you received it.
There are some items, however, that are ineligible for return.
Exceptions return Policy
A. Custom made products
B. Products damaged by the buyer.
C. Products lacking their corresponding accessories.
D. Shoes which have been worn.
· All lights have a warranty for life policy
· Products which are broken at the time of purchasing.
· 2 year warranty on all goods
MATRO Truck Accessoires NV
RPR 2788070 Turnhout
Pricing and Price Reductions/Corrections
Matro reserves the right to change prices for products displayed at/on the Matro Webshop at any time, and to correct pricing errors that may inadvertently occur. In the event you have been charged more than the posted price for a product, please contact Matro for a refund of the overcharge. All prices on the webshop are excluded of taxes( Excl. VAT).
1 When will I receive my delivery?Please note that we do not have a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code.
When placing your order, we consider these factors when calculating the Estimated Delivery Date :
- Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days some may take up to 5 days or longer (out of stock).
- Transit Time: The amount of time it takes your order to leave our distribution center and arrive at the local delivery carrier. Normally the pick-up is arranged the same day of order processing.
Deliveries are made Monday to Friday with no advance call.
2 How many attempts will be made?We will make 3 delivery attempts for Parcel deliveries. After the 3rd failed attempt at delivery, the package(s) are returned to our warehouse and we will try to contact you. If you would like to have the merchandise re-delivered, you will be responsible for the re-delivery fee.
3 What am I responsible for upon delivery?Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please contact us within 48 hours of your delivery.
Completed Payment Policy
After payment the buyer will receive either an e-mail containing his invoice(s) of purchasing, or will receive a letter by post containg his invoice(s) of purchasing.
-tout acheteur désirant obtenir nos conditions générales de vente en langue française est prié de nous demander. s'il omet cette condition il est considéré accepter et reconnaître nos conditions générales de vente rédigées en langue néerlandaise ci-dessus.
-any purchaser who wishes to obtain our general terms of sale in english, is requested to apply for same.
if he fails to comply with this, he shall be considered to accept and acknowledge our general terms of trade drawn up in dutch.
-jeder käufer, der unsere allgemeine verkaufsbedingungen in deutscher fassung zu erhalten wünscht, wird freundlichtst gebeten, dies ausdrücklich zu erwähnen. sollte der käufer dies unterlassen, so wird er geachtet, unsere oben in niederländischer sprache abgefassten allgemeinen verkaufsbedingungen anzunehmen und anzuerkennen.